Shipping Information

We ship orders as quickly as we can.  Most orders ship within 1 business day, although larger orders may take a little longer.

We ship only to the United States and Canada.  For orders going to Canada, please note that the duties and brokerage fees are pre-paid so you don't have to bother with them.  The shipping cost of your order will be calculated during your checkout based on the items you have chosen and the destination of your order.

We ship by UPS, FedEx and the USPS, but which service is used is determined by what you have ordered and where you are located.  Please note that in the event that your pipe is shipped by the USPS, it may need to be be picked up at your local post office since the USPS sometimes isn't able to deliver long items. If this happens, your post office will leave you a notice for you to pick up the shipment.  If you would like to know how your order will ship, please call us at 865-988-7906 and let us know what you are ordering and we can let you know how your specific order will ship.

If you need your items more quickly, please call us at 865-988-7906 and we can calculate the shipping cost for faster shipping services and enter your order for those faster shipping services by phone.